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4 Sale By Member

Are you holding onto something worth selling to avoid the hassle of having a yard sale or placing an ad in the paper?  We have the solution for you!  Our web site now boasts a new feature - a page of classified ads placed by EMU Credit Union members.  All you have to do is complete an ad form, submit it to our office & wait for the offers to come rolling in.  To request a copy of the form, please click here.

We do ask that you please keep your descriptions to (50) words or less.  If your asking price is $50+, we are willing to post a thumbnail sized photo of your item.  Please speak with a Member Service Representative regarding the submission of photos.  We will not post ads for live animals (including pets) or items we deem inappropriate.  For more information, click here to be redirected to the sale area of our web site.

Inquire today, start selling tomorrow!

 
 

 

Accel Members Financial Counseling
A CU Partnership for Our Members


Eastern Michigan University Credit Union is pleased to encourage members to take advantage of a great member benefit - Accel Members Financial Counseling.  EMU CU has partnered with Accel, a financial counseling program, to provide the following assistance free of charge:

•  Personal and family budgeting (
click here for access to the BudgetSmart software)
•  Understanding you personal credit report and how to improve your credit score
•  Personal money management
•  Debt repayment
•  Avoiding bankruptcy, foreclosure, and repossession

Accel can give personalized answers to your individual needs.  For issues ranging from a proactive savings plan to saving a home from foreclosure, advice is only a phone call away.

Accel counselors are available Monday through Thursday 8 a.m. - 9 p.m. (EST), Friday 8 a.m. - 7 p.m. and Saturday 9 a.m. - 1 p.m.  To use this new service, simply call 1-877-33ACCEL (332-2235) or visit them on the web at
www.accelservices.org

 

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Be Wary...

We have become aware of several "phishing" and "vishing" scams circulating at this time.  Most recently (11/08), members have received a both phone calls and text messages purporting to be from their "Community Credit Union".  The phone call is an automated system that instructs the listener to "Press 1" to speak with a fraud specialist.  These calls have been received as late as 11:00 p.m..  Neither of these contacts are legitimate.  If you have provided account information to any unknown party, please contact us immediately.  

Please see the excerpt from the ncua.gov website:
"NCUA does not ask credit unions members for such personal information. Anyone who receives an e-mail that purports to be from NCUA and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail.

If you responded to such an e-mail and provided any confidential account information, please notify your credit union immediately of the scheme. You should also change your account’s PIN, and take any additional action recommended by your credit union to protect your account."

If you receive an email purporting to be from the NCUA, FCU Accounts, NYCE, MasterCard/VISA, CO-OP Services CU, Michigan Schools or Government Credit Union or any other "affiliate" of your credit union, DO NOT FOLLOW ANY DIRECTIONS INCLUDED IN THE EMAIL.  These are attempts to gain legitimate consumer account information for nefarious purposes.

At EMU Credit Union, we are dedicated to ensuring your privacy. We will never send electronic communications requesting personal information.  We will never release your email address to a third party for solicitation of your personal information or business.  If you have any questions, please call us at 734-487-1033 between 10 a.m. and 5 p.m. Monday through Friday or email us.

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A targeted attempt to capture personal information of members of EMU Credit Union was reported in June, 2007.  This fraudulent attempt to gain member information utilized an email, which linked to a "spoof" site .  Please be wary of any email requesting you to confirm your personal information, regardless of the sender.  Legitimate businesses typically do not engage in such practices.  EMU Credit Union not only will not solicit information via email or web site, but will not partner nor endorse the services of those who do.  

Emails and linked sites often have convincing language and mock the appearance of the legitimate entity in detail.  We recommend be cautious and contacting the business in question at a phone number known previously or available in a public directory, rather than those than may be incorporated into either the email or linked site. 

If you have have responsed to any suspicious email with either your EMU Credit Union account information or personal information, please contact us immediately.  We will discuss the various options available to you to ensure the safety of your account, including cancelling ATM/debit cards; placing additional security measures for any access and in some instances closure of the impacted account(s).  In these instances, we will issue any replacement ATM/debit cards free of charge, and investigate any transactions that appear illigitimate.

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You'd never leave your wallet open on the counter at a store while visiting the rest room, you'd never give your social security number to a clerk in a gas station & you'd never tell a person on the street your passcode for your home alarm. So why is it that so many of us fall prey to "phishers" (a.k.a. the dishonest amongst our fellows who try to get our personal information for their own gain)? The answer, although worrisome, is very simple to comprehend.

Phishers utilize the Internet, a source many consumers have come to rely on heavily. They capture and exploit genuine logos from legitimate sources and couple them with official-sounding language to make a convincing e-mail directed at an edgy consumer base. We may know better than to give our information out over the phone, but phishers often set up "spoof" web sites. "Spoof" sites are any that utilize a similar domain name and capture many of the graphics of the real site for the sole purpose of hi-jacking the true site's consumer traffic to steal sensitive personal information.

So the next thing you know you're clicking on a link in an official-seeming email, which directs you to a genuine-looking site. And to ensure that your online banking, ATM/debit card, checking service(s) are not suspended, you're inputting your card number, social security number & birth date. Thank you so much for your continued patronage.

It sounds so easy for them & so intimidating to us.. why should we use the Internet or email at all? This answer is merely simple - not worrisome. The Internet and email remain a fantastic tool for our fast-paced lifestyles. Utilizing online banking to conduct transactions after midnight while sneaking cold pizza (pizza... yummy) fits the demands of our lives. So to secure yourself from these dastardly attempts:
– DO NOT respond or act on an electronic request for personal information
– DO NOT use links in suspicious emails
– DO NOT open attachments from unknown or unconfirmed sources
– Call the institution in question to alert them to the threat using a known phone number


 

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Important Consumer Information

Federal legislation allows Michigan residents to request free copies of their credit reports. This legislation requires each of the three credit bureaus to provide consumers with a free copy of their consumer file once a year. The request procedure is easy – simply visit www.annualcreditreport.com and follow the online instructions.

If you are wary of inputting the sensitive information online (always be sure to check for the locked icon in your browser bar to ensure a secure site before inputting personal information on any site) you can call toll-free (877)322-8228 or mail a form to P.O. Box 105281 / Atlanta, GA 30348-5281.

It is important that you review and understand the information contained in your credit report, regardless of your financial situation.  This information impacts everything from new credit applications to your ability to get a new job (some companies review credit files as a manner of predicting responsibility). 

The best reason to review your credit reports on an annual basis is to ensure there is not inaccurate information being reported on your file. Uncorrected errors can impede a loan application or increase an interest rate. Credit scores, which are often the greatest factor to impact interest rate determination, are available from the bureaus at a modest fee. As many factors influence the calculation of a credit score, there is no true "quick fix" for the score. Consumers identifying errors are encouraged to report the discrepancies, as credit bureaus are required by law to investigate matters within 30 days.

As a member of EMU CU, once you get your credit report(s), an Accel counselor is available to review the report with you.  They will help you understand how to read the report, show you how to dispute inaccurate information, and discuss credit scoring.  To seek the guidance of an Accel counselor, simply call 1-877-33ACCEL (332-2235).  They are available Monday - Thursday 8 a.m. to 9 p.m. (EST), Friday 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 1 p.m.  You can also visit them on the web at www.accelservices.org

Is a credit monitoring service right for you? Credit monitoring companies are simply that. They monitor a customer’s credit report to notify the consumer of new accounts that are opened, inquiries that are made and other changes to the credit file. They charge a monthly fee, and are (in this author’s opinion) largely unnecessary for those consumers who review their reports periodically and are diligent in safe-guarding their personal information.

 
 
 
 

 To avoid identity theft, keep your personal information safe

  • Shred or tear up any information that contains your social security or driver’s license number. Also shred pre-approved credit card offers, bank statements, cancelled checks and credit card checks before you throw them away.
  • Call any creditors if a statement or bill is more than a few days late to verify billing address and account balances. It’s possible that someone could have redirected your mail in an attempt to steal your identity.
  • Do not give your personal information over the phone, unless you initiate the call.
  • Monitor your bank and credit card statements for any unusual activity. Report any unauthorized charges immediately.
  • DO NOT carry your social security card on your person!
  • Review your credit report at least once a year to ensure all accounts are valid and are updated as they should be.

If you are a frequent visitor to the Internet (and at this point I suspect you are *grins*), you also need to be cautious of online schemes to steal your information. To use the Internet safely, exercise caution in the following:

  • E-mails: If you aren’t new to the realm of electronic mail, chances are you’re familiar with the term "spam".  If you think it’s a meat product from a can, skip ahead.. chances are you aren’t at risk.. If you know it to be annoying emails that do everything from try to sell you a product (remember Mom’s advice: if it sounds too good to be true, it probably is) or redirect you to less than kosher websites (think of Mom), then you may be a potential victim of identity theft via "phishing".  Phishing is the fraudulent scheme of sending an e-mail to a user falsely claiming to be a legitimate company.  The e-mail attempts to con the user into surrendering private information by directing them to what appears to be a legitimate web site for the company. At this web site, the user is typically asked to update personal information, such as name, account numbers, credit card numbers, social security number, passwords and other information.  The web site is phony and is set up only to steal consumer information. This author has seen some of these emails purporting to be from eBay and PayPal.  They’re quite convincing, but you mustn’t believe them!
  • Online Purchases: If you use the Internet to purchase goods (just couldn’t pass up that great deal on irregular t-shirts?), then be sure the web sites you frequent use a secure checkout procedure.  Look for the "lock" icon on the browser status bar that signals your information is encrypted during transmission.

If someone does use your information to establish credit fraudulently, report it to the police as soon as you become aware.  This is the first step towards any possible investigation, and illustrates to your genuine creditors that you were diligent in addressing the matter.  You should also contact one of the three credit reporting agencies to request that a fraud alert and consumer statement be placed on your file.  As soon as the fraud alert is verified, this agency will alert the other two and a free credit report will be sent to you from each of the three credit reporting agencies.  This alert will caution prospective creditors that your information was used falsely, and they will therefore contact you directly before issuing further credit in your name.  The web site addresses for these agencies are as follows:

Experian www.experian.com / Equifax www.equifax.com / Trans Union www.transunion.com

You can also contact the Social Security Administration’s Fraud Hotline at 800-269-0271 to report unauthorized use of your personal identification number, and should also contact your State Department of Motor Vehicles to ensure that a falsified license number has not been issued in your name.

For a free consumer guide to guarding against, and recovering from, identity theft, contact the Federal Trade Commission ("FTC") at www.consumer.gov/idtheft for a copy of ID Theft: When Bad Things Happen to Your Good Name.


 


Eastern Michigan University CU
761 Jenness St
Ypsilanti, Michigan 48197
(734) 487-1033
Fax: (734) 487-1951
credit.union@emich.edu

  Privacy/Disclosures